Confirming your registration
You will receive a confirmation of registration when registering with a member of our reception staff or a trainer in a school sports hall. Once your registration has been entered into our IT-system and if you have given us your e-mail address, you will receive a welcome e-mail from sportspaß. Later you can pick up your sportspaß-ID at the reception desk of any sportspaß center. Please bring a passport photograph of yours with you. Should you have not given us your e-mail address when registering, please ask a member of reception staff whether your account has been set up in our IT-system.
Changing your personal details
Please let us know immediately in writing when you change your family name, address, telephone number or bank details (by e-mail or mail or drop off a letter at one of our sportspaß centers).
Presenting your sportspaß ID
Our reception staff will check all member’s IDs when entering the sportspaß centers. Please remember to carry your sportspaß ID with you at all times. In exceptional cases our staff will accept other forms of ID (personal identification card, passport or drivers license).
Direct debiting the membership fees
Membership fees will be debited directly from your account by the 3rd day of the first month in a term (i.e. beginning of January, April, June and October), charging for the following three months in advance. When first enrolling we will start charging at the beginning of the month following entry or one month thereafter depending on the date of entry.
Glass bottles are not allowed due to the risk of breakage.
Cancellation and notice period
You can cancel your membership towards the end of each term. Please send your official notice to sportspaß by the 15th of the last month before that term, that is the 15th of March, 15th of June, 15th of September or 15th of December. Please note: We will confirm your cancellation of membership in writing within 10 working days.
Most school sports halls keep no or only very few sports matts. Please bring your own when coming to the sports classes.
Try us out
If you are interested in trying out sportspaß, you are invited to test a class after showing a current ID (personal identification card, passport or drivers license) to our staff at the reception or the trainer in a sports hall. The trial does not include the gym floor, sauna, workshops, basics, specials and tours.
Our magazine is published three times a year at the beginning of February, June and October. In the magazine you can find a listing of all sports classes on offer, interesting news and articles and details on our organised holidays, parties and events.
Please be on time when participating in our sports classes. The warm up is important to avoid injury and you won’t disturb other members.
Many schools have a special door security system, which means that the entrance to those buildings must be locked by the beginning of a class. A late entry will therefore not be possible.
If you have lost your locker key, you will be charged 25 EUR for the expenses incurred.
To keep our gym and sports hall floors nice and clean, we ask you to please wear clean indoor sports shoes for your exercise. These shoes must not be worn outside before! For dancing classes, please bring a second pair of clean shoes with you. sportspaß may be inspecting your shoes.
School / public holidays
Most school sports halls are closed during school holidays and on public holidays. You will find exceptions on our homepage. All sports classes in the sportspaß centers and the dancing room in Von-Essen-Str. 76 are taking place during school holidays. The sportspaß centers and Von-Essen-Str. 76 will be closed on public holidays except for Easter Monday, Whitmonday and Boxing Day (26.12.), when they will be open.
For newcomers or returners who seek advice, we offer sports counselling. Please contact us in a sports center or by e-mail (firstname.lastname@example.org
), stating your telephone number, so that we can call you back.
In case of sports accidents, your own health insurance will pay the costs of treatment.
Attending our classes
sportspaß is unique – as a member you can chose from over 1600 courses per week to participate in, chose any sport at any time in any location. An extra registration for chosen classes is not necessary. Exceptions are workshops and inline-tours, for which we would need you to register in advance.